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Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What does my order status mean?

Processing

We have received your order & are preparing it for collection or delivery.

On-Hold

There is a delay regarding one or more products. Please check the order notes for details of a delay, and an updated dispatch date.

Completed

For click & collect orders, your order is ready for collection.
For delivery orders, your order has been dispatched.

 

Delivered

Your order has been marked as delivered by our delivery partner. If you have not received your order, please contact us.

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